Delivery Policy

Fast · Reliable · Worldwide Delivery to Your Doorstep

At AI Dropshipping, we are committed to delivering your order quickly, safely, and reliably. This Delivery Policy explains everything you need to know about our shipping process, delivery times, and what to expect after placing an order.

We ship from Pakistan and via our global supplier network to 50+ countries worldwide.

⏱️ 1. Estimated Delivery Times

Delivery times vary based on your location and product availability:

Destination Delivery Time Courier Partners
🇵🇰 Pakistan (Major Cities) 2–3 Business Days Leopards, PostEx, Trax
🇵🇰 Pakistan (Remote Areas) 3–5 Business Days Call Courier, TCS
🌍 International (UAE, UK, US) 7–20 Business Days DHL, FedEx, Aramex
💾 Software & Digital Products 24–72 Hours (Electronic) Email / WhatsApp

📋 2. Order Processing Timeline

1️⃣
Order Placed You place your order on our website.
2️⃣
Confirmation Call We call you to confirm your order and address.
3️⃣
Processing We pack your order and prepare it for dispatch.
4️⃣
Shipped Your order is handed over to the courier.
5️⃣
Tracking Sent You receive tracking info via SMS/WhatsApp.
6️⃣
Delivered Your parcel arrives at your doorstep.

💵 3. Shipping Charges

  • Free Shipping: On all orders above PKR 8,000 (Pakistan only)
  • Standard Shipping: Flat rate of PKR 250 for orders below PKR 8,000
  • International Shipping: Charges vary by country, calculated at checkout
  • Customs & Duties: Any international customs fees are the customer's responsibility

📍 4. Order Tracking

Once your order is shipped, you will receive a tracking number via SMS and WhatsApp. You can use this number to track your package on the courier's website.

Note: Tracking updates may take up to 24 hours to appear after your order is dispatched.

📞 5. Delivery Attempts

  • The courier will make up to 3 delivery attempts on different days.
  • If all 3 attempts fail, the parcel will be returned to our warehouse.
  • Re-shipping a returned parcel may incur an additional shipping fee.
  • Please ensure your phone is reachable during delivery hours.

📦 6. Open Parcel Option

🔍 Available in Selected Cities:

For your peace of mind, we offer "Open Parcel" option in the following cities:

  • 🏙️ Lahore
  • 🏙️ Islamabad
  • 🏙️ Karachi

With this option, you can verify your product before paying the delivery agent.

⚠️ 7. Possible Delays

While we strive to deliver on time, delays may occasionally occur due to:

  • Bad weather conditions or natural disasters
  • Political instability or strikes
  • Courier operational issues
  • Customs clearance for international orders
  • Incomplete or incorrect delivery address
  • Public holidays and peak seasons

Note: We are not liable for delays caused by factors beyond our control, but we will always keep you informed and updated.

📝 8. Incorrect Delivery Information

Please double-check your delivery information before confirming your order. If you notice an error, contact us immediately. Once the order is dispatched, address changes may not be possible.

📦 9. Lost or Damaged Orders

If your order is lost, damaged, or stolen during transit:

  • Contact our support team within 48 hours of delivery (or expected delivery).
  • Provide your order number and photos/videos of the damaged parcel.
  • We will file a claim with the courier and arrange a replacement or refund.

🌍 10. International Shipping

We ship to 50+ countries worldwide. International delivery times may vary due to customs processing, local courier operations, and destination-specific regulations. Any customs duties, taxes, or import fees are the responsibility of the customer.

📞 11. Contact Us

📱 WhatsApp / Help Desk

0326-2103187

✉️ Email

metashopproduct@gmail.com

📍 Business Address

AI Dropshipping and Soft Solution
Lahore, Pakistan

Questions About Delivery?

Our support team is available 24/7 to help you

💬 Contact Support

Last Updated: 2026 · © AI Dropshipping and Soft Solution. All rights reserved.
Worldwide Dropshipping & Software Solutions

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